CBD’s Customer Service Centre (CSC) provides an efficient and comprehensive way of service and job management 24 hours a day 7 days a week. CBD Air staff utilize a computerized maintenance management system to program schedules, Initiate work orders and mange contract deliverables.
Our operators have a technical knowledge which will enable clients with over the phone fault remediation, if possible. This solution alleviates the need for a technician to be dispatched and provides a significant financial savings.